What’s in it for me?
Join a firm well regarded for their culture. There is plenty of public praise for the way they prioritise employee wellbeing, and foster an environment where people feel valued, included, and happy. A culture that empowers staff to feel supported, guided, and inspired. Their aim is to maintain a high performing and well-looked after workforce which provides clients with an excellent experience to attract further clientele, maintain loyalty, and ultimately to achieve business success. If you’re looking to contribute, develop, and feel part of something meaningful, this is an opportunity well worth exploring.

Salary, Holidays and Benefits

• The salary for this role is up to £45,000 depending on experience.
• Annual holiday entitlement in a full calendar starts from 20 days (up to 25 days).
  • If you are 3 years PQE on joining MH, your starting holiday entitlement will be 23 days, if you are 5+ years PQE, your holiday entitlement is 25 days.
  • This is in addition to bank holidays and an extra 3 days to be used between Christmas and New Year.
• Hybrid working available. Ideally, you would be fulltime office based for the first 6 months (i.e. during your probation period) but this is negotiable.
• Paid sick leave, dependant’s leave, and birthday leave.
• Health benefit with Medicash
• Staff discount on Wills & LPAs and Residential Conveyancing, eligible after 6 months.
• Different opportunities for reward and recognition including a Bonus Policy, Employee Referral Programme, Employee Recognition, and a Client Care Quarterly Reward.
• Annual salary and bonus review in June of each year.

About You

They need someone with exceptional analytical skills, strategic thinking, and the ability to work under high pressure. You will be energetic, positive, and enthusiastic to provide a client-focused service and to meet deadlines and client expectations. Through clear, proactive communication, you will support clients by providing them with timely, concise and professional advice.

Skills, Qualities and Knowledge Required

• Exceptional communication skills.
• Commercial awareness to understand market trends, opportunities, and threats.
• Ability to build trust with clients and manage their expectations.
• Analytical and critical thinking to consider complex information, identify issues, and provide practical solutions.
• Strong organisational and case management skills with high attention to detail.
• Effective time management to prioritise work and meet deadlines and targets.
• Ability to handle a range of priorities and maintain a steady workload/caseload.
• Participation in networking and business development.
• Relationship building to establish and maintain key relationships.
• Resilience to remain calm and composed under pressure and overcome challenges and setbacks.

 
Key Duties

• Attend upon clients and others in person and by telephone to take instructions.
• Liaise with/report to third parties as necessary such as lenders and estate agents.
• Comply with all lender requirements where relevant.
• Handle a range of matters from initial instruction through to completion.
• Diarise key dates and deadlines, such as mortgage expiry, exchange, and completion dates, and keep under review.
• Review key documents and advise clients accordingly on mortgage offers, survey reports, searches, and property ownership.
• Conduct client due diligence, conflict checks, and risk assess the matter throughout, including client source of funds and source of wealth.
• Establish client liabilities, e.g. SDLT for purchases or indemnity policies required.
• Draft and finalise documents such as Contracts, SDLT forms, and TR1s.
• Liaise with clients and others in the chain to coordinate exchange of contracts and completion.
• Carry out post-completion tasks on purchases by registering the change of ownership at the Land Registry and paying SDLT.
• Advise clients and keep them informed throughout the transaction.
• Comply with all professional obligations.
• Adhere to the Billing and Time Recording Policy and accurately record matter related time in accordance with your time recording target.