Receptionist

Location: Enfield
Employment Type: Full-Time
Salary: Competitive, based on experience

Role Overview:
As the first point of contact for clients and visitors, the receptionist plays a vital role in maintaining the professional and welcoming atmosphere of our firm. You will be responsible for handling incoming calls, managing the front desk, assisting with administrative tasks, and ensuring smooth operations across various departments.

Main Duties and Responsibilities (but not limited to):-

• Greet and welcome clients, visitors, and guests in a professional and friendly manner.
• To ensure the smooth running of reception.
• Answering telephone calls promptly and efficiently and taking accurate messages where necessary before directing them to the appropriate departments.
• Undertaking client identification verification, when necessary.
• Handle general e-mail correspondence and client inquiries.
• Schedule appointments and manage the lawyers' calendars.
• Maintain the reception area to ensure it is always clean, welcoming, and well-organised.
• Ordering stationery and office supplies and liaising with other members of staff to ensure that stock levels are maintained including for the kitchens
• Support the administrative team with filing, document management, and other office tasks.
• Coordinate meeting room bookings and ensure rooms are set up for meetings.
• Perform any additional administrative duties as required by the teams.
• When requested, to open new matter files.
• Enter time recording data onto computer system, if required.

Skills & Qualifications:

• Ideally previous experience in a professional environment (law firm experience is a plus, but not required).
• Excellent communication and interpersonal skills.
• Strong organisational skills with attention to detail.
• Ability to handle multiple tasks efficiently and prioritise effectively.
• Professional phone manner and strong written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain confidentiality and handle sensitive information.
• A positive attitude, with a genuine desire to contribute to a friendly and productive office environment.