Customer Service Advisor – Exciting Opportunity to join the Legal Sector!

Are you a customer service professional looking for a fresh and exciting opportunity in the legal world? Do you thrive in a fast-paced environment, handling high-volume calls while delivering exceptional service? If so, this role could be the perfect next step in your career!

We are working with a reputable Yorkshire law firm that is looking to expand its residential property team. This is a fantastic chance to step into the legal sector while working better hours than a traditional call centre and gaining long-term career progression opportunities.

The Role:
 

• Handling high-volume, fast-paced inbound calls within the residential property team.
• Delivering outstanding customer service, guiding clients through their queries efficiently and professionally.
• Becoming a vital part of a well-established and respected legal firm with structured career progression.
• Opportunity to progress into a Conveyancing Assistant role, allowing you to build a long-term career in the legal industry.

What’s in it for you?

Better work-life balance – no unsociable call centre hours!
Career progression – a clear route to becoming a Conveyancing Assistant.

Amazing benefits, including:
 

• 24 days holiday + 1 day for your birthday + 1 day for Christmas
• Medicare cash scheme
• Well-being initiatives, including:
• A reboot programme in January
• Regular talks on mental and physical health
• Food-orientated events
• Wellness activities
• Free massages, reiki sessions, and yoga nidra

If you're looking for a supportive and forward-thinking firm where you can build a career in the legal industry while enjoying fantastic benefits and work-life balance, apply today!